Antecedents of Employee Performance: The Roles of Employee Engagement and Knowledge Creation through Pro-Growth Employee Interaction as an Intervening Variable (A Study of BSI North Sumatra Employees)
Keywords:
Employee Engagement; Knowledge Creation; Pro-Growth Employee Interaction; Employee PerformanceAbstract
This study aims to analyze:(1)the magnitudeof the effect of employee engagement on employee performance, (2) the magnitude of the effect of employee engagement on Pro-Growth Employee Interaction, (3) the magnitude of the effect of knowledge creation on Pro-Growth Employee Interaction, (4) the magnitude of the effect of knowledge creation on employee performance, and (5) the magnitude of the effect of Pro-Growth Employee Interaction on the performance of employees at Bank BSI North Sumatra (Sumut). The population in this study consisted of Bank BSI North Sumatra employees, totaling 1,650 employees, with a sample of 100 employees. The results indicate that employee engagement has a positive and significant effect on employee performance by 76.6 percent, and Pro-Growth Employee Interaction has a positive and significant effect on employee performance by 65.5 percent. These direct effects show that employee engagement has a positive and significant effect on employee performance; employee engagement has a positive and significant effect on Pro-Growth Employee Interaction; knowledge creation has a positive and significant effect on Pro-Growth Employee Interaction; knowledge creation has no effect on employee performance; and Pro-Growth Employee Interaction has a positive and significant effect on employee performance.
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