Digital Transformation of Human Resource Management: The Role of Competencies in Driving Organizational Performance
Keywords:
Learning and Development; Digital Human Resource Management; Digital Competence; Organizational Performance; Digital TransformationAbstract
Digital transformation has transformed the role of human resource management from an administrative function to a strategic function that contributes directly to the performance and competitiveness of the organization. This study aims to systematically examine the development of Learning and Development (L&D) studies in the context of digital human resource management, with a focus on digital competencies and organizational performance. The method used is systematic literature review with reference to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Literature searches were conducted on reputable international and national databases with a publication range of 2020-2025. From the gradual selection process, 35 articles were obtained that met the inclusion criteria for further analysis. Bibliometric analysis is used to map the conceptual structure, thematic clusters, and research developments related to L&D and digital MSDM transformation. The results of the study show that L&D has a strategic role in improving employees' digital competencies which in turn has a positive impact on individual performance and organizational performance. In addition, the current literature confirms that the integration of digital technologies in L&D programs drives the effectiveness of human resource development and strengthens the strategic role of the HRM function. This research makes a conceptual contribution through mapping the digital-based L&D literature and identifying opportunities for further research, especially in the context of organizations in developing countries.
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